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Game Freezing on Certain Devices after the 06.09 Update

Discussion in 'News & Announcements' started by DarkSoul, Jun 14, 2016.

  1. DarkSoul

    DarkSoul Active Member

    Likes Received:
    Feb 19, 2016
    Greetings Lords, this is Fantasy War Tactics support team.
    We have confirmed a game-freezing issue after the 06.09 update on certain devices The issue is currently under continuous investigation, but we are having difficulties reproducing the error on our end.
    So, we would like to ask for your help to have it fixed as soon as possible.
    We would greatly appreciate if you could send us a report on this error through our customer Service (Customer Center) with the detailed information as below.

    Title: Game freeze issue report
    IGN: Server:
    Your Device:
    Detailed information on how the game-freeze occurred:

    We will try our best to fix the error in the near future with the information your provide us.
    We apologize for the delay it has taken for this announcement and any inconvenience this might have caused.
    Thank you

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