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Regarding Duplicate Soul Gear Summon Scrolls Delivery – Global Server Maintenance (time change)

Discussion in 'News & Announcements' started by DarkSoul, Jun 16, 2016.

  1. DarkSoul

    DarkSoul Active Member

    Likes Received:
    Feb 19, 2016
    Hello Lords, this is Fantasy War Tactics support team.

    As informed on yesterday’s announcement, one extra Soul Gear summon scroll was delivered to some of the lords in Global server. (Celebrating Guild-raid Update: Soul Gear Summon Scroll Reward)

    Through 06.15 emergency maintenance, one Soul Gear summon scroll was withdrawn from the following lords.

    1. Those lords who did not claim one of the two scrolls from inbox
    2. Those lords who claimed both of the scrolls from inbox, but did not use one of them

    However, additional withdrawal process will be taken place through server maintenance today for those lords who have used both of the scrolls to summon two Soul Gears.

    As there is a technical difficulty in tracking which of the Soul Gears was summoned by which scroll, we would like to go through the following withdrawal process for these lords.

    - Withdrawal of all the Soul Gears in possession.
    - All the materials (summon scrolls, gold, Soul Stone) used for summoning/enhancement will be delivered.
    - One soul scroll will be withdrawn from the delivered materials .
    ex) If there are a total of five scrolls that were used for enhancement/summoning Soul Gears, four scrolls will be re-delivered after withdrawing the extra one.

    There will be emergency server maintenance today (06.17 Friday) to conduct the above withdrawal process.

    Maintenance Period: 06.17 09:00 am – 12:00 pm UTC+00
    Compensation for the withdrawal 10,000 Soul Stone (server compensation)
    - Please exit the application prior to the maintenance
    - The rewards will automatically be discarded if not received within 48 hours of delivery.

    Please enhance or summon Soul Gears with the materials that will be redelivered after the maintenance.
    We ask for your kind understanding that we unavoidably had to go through this withdrawal process as one extra Soul Gear summon scroll was delivered only in global server.

    We sincerely apologize for the inconvenience caused by a mistake on our end and we will make sure that the same mistake does not happen again in the future.

    Thank you
    Last edited: Jun 17, 2016
  2. Capella

    Capella Member

    Likes Received:
    Mar 6, 2016
    Basicly if you got something, hurry up and use it! It might be bug and dev will take it if u r not use it(?) lolz

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